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Collection
Lux
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AROS Atelier: The First Year

Posted on August 22, 2026

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Posted on May 13, 2026

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Custom Made Jeans

Posted on February 06, 2026

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AROS, 2026

Frequently asked

What is my size?

Every product page has a size chart with exact measurements. You can also see our full Size Guide.

Not sure? Message us on WhatsApp and we'll help you pick the right size.

What if the size doesn't fit?

You have 14 days to return it. The fastest way is to order the new size as a separate order and return the original item for a refund.

How much does shipping cost?

Free worldwide shipping on orders over €300.

Below that: Europe €20, rest of the world €30.

How long does delivery take?

We usually ship within 24 hours on weekdays.

Bosnia & Herzegovina: 1–3 working days
Europe & North America: 3–5 working days
Rest of the world: 5–7 working days

How is my order shipped?

We ship with DHL to your street address or nearest DHL service point. Once your order ships, you'll get an email with tracking.

Can I return my order?

Yes, within 14 days, for any reason. Items must be unworn, with tags, in original packaging, with proof of purchase.

Custom or special-order items and gift cards can't be returned.

How do I send a return?

Send the item back at your own cost to:

AROS d.o.o.
Strossmayer 6
71000 Sarajevo
Bosnia & Herzegovina

How do exchanges work?

The fastest way is to place a separate order for the new item and return the original for a refund.

When will I get my refund?

Once we receive and inspect your return, we'll let you know. If approved, you're refunded to your original payment method within 10 business days.

My item is damaged or wrong

Contact us right after you receive it and we'll make it right. WhatsApp is the fastest way to reach us.

Will I pay customs or import duties?

No. For countries outside Bosnia & Herzegovina we ship DDP (Delivered Duty Paid) — taxes and duties are included, so there's nothing to pay on delivery.

Where can I see the final price?

Shipping is shown in your cart and at checkout before you pay, so you know exactly what you're paying.

No results. Message us — we're happy to help.

Contact us

Questions about sizing, materials or your order? We're happy to help.

WhatsApp+46 73 685 09 53 Emailinfo@aroslux.com Phone+387 65 962 188 Contact formWe'll reply by email

AROS d.o.o. · Strossmayer 6 · 71000 Sarajevo

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